What should you know first?
Eyeglass repair is priced after the team assesses the damage and suitable work. A missing screw, a broken hinge and a cracked front are different jobs. Submit the frame repair form, use the free prepaid inbound label after acceptance, and review the assessment and invoice for your particular pair.
Why there is no single repair price here
A photo can show where something broke, but it may not reveal worn threads, distortion or the condition of an attachment. Parts availability and a prior repair can affect the work as well. Publishing a single price for every broken arm would obscure those differences. The invoice should correspond to the repair actually recommended for your frame.
The details that influence the assessment
- Damage: a missing screw is different from a broken hinge barrel or snapped bridge.
- Construction: material and attachments influence what work is practical.
- Parts: a suitable matching component may or may not be available.
- Condition: distortion, fatigue and prior fixes can change the scope.
- Appearance: finish matching and visible repair limitations should be discussed.
What happens before you commit to paid work
Describe the damage in the repair form, add photos and provide your details. The accepted request supplies a free prepaid inbound label. The team examines the actual pair, communicates the recommended paid work and cost, and generates an invoice accordingly. If the proposed scope is unclear, ask for clarification before approving it. Submitting the request itself does not charge you for a repair.
Free inbound label does not mean every service is free
The provided label covers sending the frame to the repair service as instructed. It is separate from repair charges. Follow the order or repair instructions for payment, return shipping and any other arrangements; do not assume the inbound label is also a return label. Keep a copy of your request number and shipping record.
Comparing repair with replacement
Consider the frame’s comfort and suitability, likely repair limitations and whether new lenses are also needed. If you want to keep an unusual or older pair, say why it matters so the team understands your priorities. If both frame and lens work are involved, get the structure assessed first. Lens options use a separate upfront estimate process.
How to make your first request more useful
Name the affected part, describe the event and show the whole frame as well as the break. Keep all pieces. See the focused guides for screws, hinges and temples.
Common questions
Do I pay when I submit a frame repair request?
No repair charge is made just for submitting the request. The team assesses the pair and communicates the recommended paid work and invoice.
Why is there no fixed broken-hinge price?
Hinge damage can involve different parts, attachments and underlying conditions. The assessment determines the appropriate work and cost.
Does the free label include repair costs?
No. The free prepaid inbound label and the repair charges are separate. Follow your request’s instructions for payment and return arrangements.
About this guide
Published by EyeglassesRepair.com to explain its VintageOptika-connected services. This is general eyewear-service information, not a diagnosis or a substitute for individual frame assessment, prescription or fitting advice. Availability and suitable work depend on your specific pair. For request-specific answers, contact VintageOptika.